Last updated: 5 October 2026
Privacy policy
This policy explains what personal data we collect through theinfinitysocks.com, why we need it and what you can do about it. We collect as little as we can.
Who is responsible
The data controller is the company behind Infinity Socks:
- Company
- DIMES LTD (ДАЙМЗ ЕООД), a single-member limited liability company registered in Bulgaria
- Company number (UIC / ЕИК)
- 208795517, Commercial Register and Register of Non-Profit Legal Entities, Registry Agency of Bulgaria
- Registered office and management address
- 7 Georgi Benkovski St., entr. B, fl. 5, apt. 15, 9300 Dobrich, Bulgaria
- VAT
- Not registered for VAT
- Represented by
- Georgi Tsonev, Manager
- [email protected]
For any privacy question or request, write to [email protected].
What we collect and why
| Data | When | Why | Legal basis (GDPR) |
|---|---|---|---|
| Name, email, phone and your sock configuration | When you send a request from the Team Kit Room | To reply, confirm feasibility and prepare a quote | Art. 6(1)(b) — steps at your request before a contract |
| Whatever you write to us | When you email us | To answer you | Art. 6(1)(b) or 6(1)(f) — our legitimate interest in answering enquiries |
| IP address, browser type, requested page, time | On every visit, in server logs kept by our hosting provider | To deliver the site and protect it from abuse | Art. 6(1)(f) — legitimate interest in a secure, working site |
| Analytics cookies and usage statistics | Only if you accept analytics in the cookie banner | To understand which pages are visited | Art. 6(1)(a) — your consent, which you can withdraw at any time |
We do not ask for special categories of data, we do not build profiles and we make no automated decisions about you. The site is not directed at children.
Who receives your data
We use a small number of service providers who process data on our behalf:
- Cloudflare, Inc. — hosting, content delivery and security of the site.
- Resend, Inc. — delivers the request form to our mailbox (processing region: EU, Ireland).
- Migadu-Mail GmbH (Switzerland) — hosts our email.
- Google Ireland Limited — Google Analytics, only if you accept analytics cookies.
We do not sell personal data and we do not share it with anyone for their own marketing. We may disclose data where the law requires it.
Some of these providers are based in, or may process data in, countries outside the European Economic Area. Where that happens the transfer is covered by an adequacy decision of the European Commission (Switzerland, and the EU–US Data Privacy Framework for certified US companies) or by the Commission's standard contractual clauses.
How long we keep it
- Requests and correspondence: for as long as we are handling your request and for up to 24 months after our last contact.
- If an order follows: contract and accounting documents are kept for the periods required by Bulgarian tax and accounting law.
- Server logs: kept by the hosting provider for a short period, as set out in its own policies.
- Your cookie choice: 12 months.
Your rights
Under the GDPR you have the right to access your data, have it corrected or erased, restrict or object to its processing, receive it in a portable format, and withdraw consent at any time without affecting what was done before. To use any of these rights, email [email protected]. We reply within one month.
You also have the right to complain to the supervisory authority: the Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria, www.cpdp.bg.
Cookies
The site uses one strictly necessary cookie and, only with your consent, analytics cookies. Details and your choices are in the Cookie policy.
Changes
If we change how we handle personal data we will update this page and its date. Material changes to cookies will ask for your consent again.